We are sometimes asked how we compare to other boxed mattress brands.
The simple fact is we don't.
Find out why below.
It's the significantly higher quality of Ergoflex's specially engineered memory foam that sets it miles ahead of its competitors. No other mattress-in-a-box offering even comes close to the outstanding support, pressure-relief and comfort that an Ergoflex mattress provides in this price range. Tempur remains the only like-for-like comparison in terms of quality but sits at a vastly higher price point.
Ergoflex is Australia's original mattress-in-a-box brand. We brought the concept to Australia in 2010. With more experience and knowledge than anyone else we can confidently stand behind the quality and longevity of our products.
Ergoflex is consistently rated by sports, medical and physiotherapy experts as the number one mattress to help alleviate their clients' back pain and other postural problems. The unmatched support provided by Ergoflex mattresses has helped countless back pain sufferers finally achieve a restful, pain-free night of sleep.
Besides Ergoflex, no other mattress-in-a-box brand has been around for longer than their warranty period. That means we know our mattresses live up to our 10-year-warranty because they have been performing brilliantly in the real world for that long and beyond. We have customers in the UK who have been sleeping on their original Ergoflex mattress for over 15 years and in Australia for over 13 years.
Most of our reviews are from happy customers who have had their mattress several years, giving a true representation of Ergoflex' s ongoing durability and performance. Many competitor brands request customer feedback after just a few days, resulting in an unrealistic amount of positive reviews and an incomplete picture of how the mattress performs over time.
We hold our customers in the highest regard and that's why we're available 7 days a week to respond to all queries. We don't have automated chat bots, non-existent phone lines or keep you waiting days for a response. From pre-purchase queries to the highest standard of after-care, we have a dedicated team that will respond quickly to address absolutely anything you might need. You simply will not find more responsive and knowledgeable customer service anywhere.
Elite athletes love our mattresses for their unrivalled support performance that is crucial in both the training and recovery phases. Our Olympian Ambassadors push their bodies to the limit and rely on the superior rest and recovery they get with their Ergoflex mattresses as one of the key components in their quest to be the best.
Buying a mattress online can be a big decision. Rest assured that if, after 30 days, you're not completely satisfied with your Ergoflex mattress, you can return it free of charge (from most metro areas - a small fee may apply outside those areas).
We care deeply about our community and are determined to make a difference. We donate returned mattresses to families subject to domestic violence through our partnerships with community-driven, not-for-profits. We consider our ability to play this tiny part in helping people in their times of greatest need and distress an enormous privilege.
At Ergoflex we are serious about our commitment to the environment. That's why we are in the process of developing a robust set of sustainability principles that will govern everything we do and, more importantly, will make a genuine contribution to reducing our environmental footprint.
On the land and waters that we sleep, we walk, and we live, we acknowledge the Traditional Owners and Custodians of these lands. We pay respects to Elders past, present and emerging, and recognise their connection to the land.